Hi there. How can we help you?
You can email and call us. We are there for you 24/7.
Frequently asked questions
Where do you ship and how long does delivery take?
Delivery Timeframes Once dispatched, standard NZ Post delivery timeframes apply:
- Main centres: 2 - 3 business days
- Regional and rural areas: 3 - 5 business days
- Rural delivery is included at no extra charge, though larger or heavier items may incur a rural freight surcharge calculated at checkout.
Can I Return my product?
What we accept returns for:
- Faulty or defective goods — contact us within 7 days of receiving your order.
- Wrong item sent — contact us immediately and we will arrange a replacement or refund at no cost to you.
- Damaged in transit — contact us within 48 hours of delivery with photos.
What we do not accept returns for:
- Change of mind.
- Incorrect fitment ordered — confirming that a part fits your specific vehicle is your responsibility before ordering. We do not accept returns for parts ordered for the wrong make, model, year, variant, or engine.
- Clearance lots sold as described, except in the case of a material misdescription.
New Old Stock (NOS) ?
some of our stock is New Old Stock — brand new, never installed parts sourced from NZ trade and distributor warehouse clearances. Packaging may show signs of storage age; this is normal for warehouse clearance stock and is not a fault.