Frequently asked questions
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When will my order be delivered?
We only do shipping within New Zealand at this stage. Orders will be packaged carefully. Delivery takes between 2-4 business days.
Can I Return my product?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
I would like to speak with the customer service. How can I get in touch?
You can email and call us. We are there for you between 8am - 4pm Monday to Friday and 10am - 4pm Saturday to Sunday.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
What if I paid too much?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.